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Montgomery Meadows Residential Health Care Facility
2002 Feasibility Study: Meetings

2002 Feasibility Study Meeting Report

From: Frank L. Hoffman
To: Patricia Outhouse – 518-843-3503 – FAX 843-3537
Date: 10 April 2002

View this, other related reports and photos on the Internet: www.flhoffman.com/mm/

Meeting Attendance:

Frank L. Hoffman, Pres. FLHC
Mary T. Hoffman, V. Pres. FLHC
Francine Wyzomirski, Supervisor Housekeeping/Laundry
Lyle P. Wadsworth, Building/Maintenance Supervisor
Jean Novak, Staff Development
Wilda Vainauskas, Director of Nursing
Barbara Phillips, Activities
Mary Ann Leone, Dietary
Kathy Taberski, Medical Records
Mary Ellen Downs, Head Nurse A-wing
Rebecca Root, Social Work
Judith Bowman, Social Work
Julie Franchi, Admissions

This meeting report is intended to be a "living document" that will be updated each week to incorporate the various suggestions, desires, and wish-lists that are intended to improve the operations, programs, and physical plant of Montgomery Meadows for the next 18-20 years (The 2020 Vision).

Initially, we will be looking at five major categories: operations, programs, physical plant, financial analysis, and market analysis, each of which is more fully described below.

Operations:

(A review of the procedures that are effective and don’t need changing, and the things that can be improved or added.)

Become a smoke free building

Move medical service offices closer to residents

Update computer system

    • 30 stations required
    • Include laundry tracking and labeling system for residents’ clothing

Re-establish full on-site laundry

    • Relocate to the main floor
    • Eliminate linen carts passing lobby

Separate personnel office

Update security system and have a security office/desk

    • At main entrance
    • Part of reception
    • Increase site lighting in parking area.
    • Have high intensity lighting come on if exit alarms go off at night.

Mourning room for families, deceased, and funeral directors

Crawl spaces are really bad to work in

    • Find ways to minimize need to work in them
    • Increase the height and establish an exterior entrance

Make the facility more resident and visitor "pleasing"

Find a way not to have trash carts pass lobby

Programs:

(A review of the existing services that are effective, those that need to be enhanced, and those that could be added.)

New Programs:

Adult Day Care, including dementia:

Child Day Care:

Adult Home with limited home health care to accommodate PA’s, PB’s, and CA’s

Dementia Unit

Outdoor Activities:

Enclosed courtyard for dementia residents

Gardening areas

Dining

All County geriatric services should be located on campus

Physical Plant:

(A review of the existing physical plant and the repairs, improvements, renovations, additions, and/or replacements that may be required.)

    1. Maintenance and/or replacements necessary to maintain the status quo, including associated costs:

Replace roof

    • Lyle received an estimate of $250,000 for the main section of the building (does not include the wings).
    • Roof replacement should incorporate renovation changes.

Replace or update phone, speaker, and paging system:

    • Use pagers instead of speaker system.
    • Have classical music on speaker system
    • Have voice mail
    • Have combination of phone pagers to allow voice communication

Replace old windows with insulated glass windows

Replace nurse call system

    • Some critical parts are no longer available from manufacturer (Dukane)
    • Lyle is trying to obtain used parts as a stop-gap measure
    • Replacement cost utilizing existing wiring is approximately $100,000.00
    • Should be done as part of renovation, which would most likely involve new wiring

Replace damaged front sidewalk

    1. Additions and renovations required for operations and programs, including associated costs:

Adult Day Care:

Internal or with connecting corridor

Child Day Care:

In association with others
Independent firm operated on site – Preferred

With connecting corridor

Outdoor smoking room

Outdoor Activities:

    • Enclosed courtyard for dementia residents
    • Gardening areas
    • Raised planters for resident access
    • Dining with covered area
    • Change lighting so that it does not shine in bedrooms

Air conditioning for employee areas in lower level and ventilation of storage areas

    • Smoke from smoking lounge could be smelled in non-smoking areas
    • Renovations to laundry area may supply sufficient air and air conditioning to other areas of the lower level
    • Relocate both laundry and staff lounges to main floor

New lobby and covered entrance:

    • Have a welcome sign and flower garden at the entrance road
    • Have canopy extend half way into driveway to create a covered area for drop-off and pick-up, and a by-pass lane beyond the canopy.
    • Expand the park and garden setting on both sides of the main entrance and include the center of the circle.
    • The existing lounge is very nice but should be extended through the adjacent office and men’s locker room.
    • The wall between the lounge and the lobby entrance should be removed.
    • Vault the ceiling in the lobby
    • Move the vestibule closer to the driveway to enlarge lobby.
    • Create an indoor planter with skylights beside the new vestibule that is open to the lobby
    • New reception desk that is open to the lobby
    • Find a way to hide the view of the dish room from the lobby and entrance.
    • Suggested revision plan was reviewed at the meeting

Solarium or lounge at each nursing station and in the dining room.

Make dining room more attractive:

    • Create a solarium on the exterior side of the dining room
    • Install new folding partition where old partition was installed
    • Vault ceiling to incorporate skylights.
    • Install mood-lighting (chandeliers and sconces)
    • Suggested revision plan was reviewed at the meeting

Meditation Room

    • Does not need windows

Meeting rooms

    • Staff
    • Community
    • Could be in clinic/day care addition
    • If laundry and break rooms are relocated to main floor, convert area to air-conditioned meeting rooms

Primary Medical Practice Clinic/Doctors’ offices

Outpatient physical therapy and pool (CORF)

    • An exercise room should be included for both residents and staff.
    • Travel distance could be a problem – we may require a secondary area for some resident programs

Cafeteria:

    • Was closed before – staff must support it, if it is reopened
    • Have a "good" coffee machine for break times
    • Should be adjacent to kitchen
    • Should be adjacent to break room
    • Problem with existing vending machines (run-out, touchy)
    • Increase number of vending machines

Medical service offices closer to resident wings

Store/gift shop/snack bar

    • Should be located near lobby
    • Should be located near cafeteria

New lock and key system

Dutch doors in resident areas

Resident bathroom changes:

    • Find way of storing bedpans in resident bathrooms
    • New medicine cabinets that residents can reach
    • Have roll-in showers in each room
    • Have lockable cabinet for linen storage

Build at least one new state-of-the-art resident wing

    • Will facilitate renovating of other wings
    • Design all rooms large enough to accommodate sub-acute care – medical gasses could be installed at a later date.
    • Opposite head walls with separate windows for each resident
    • More private rooms
    • Private rooms should have roll-in showers
    • All resident rooms with roll-in showers
    • Some residents may not want a private room
    • All private rooms, with a few double rooms
    • At resident council meeting all residents who responded preferred private rooms.
    • Private rooms with roll-in showers would save staff time and preserve resident dignity
    • Central nurses station and services (like Green Manor)
    • If market study supports 80 adult home beds, build two new SNF wings and convert existing wings to adult home.

Have nurses station central to unit with all services in close proximity

    • Have visibility to every resident door
    • Have a break and charting room
    • Have head nurse office adjacent to nurses station
    • Ideal layout cannot be achieved with present wing configuration
    • Have larger medication rooms to allow for cart storage

Separate personnel office required

    • Locate with business offices (preferred)
    • Locate at new employee entrance

Separate employee entrance with time clock

    • Locate at end of corridor near A-wing
    • Relocate locker rooms to this location
    • Locate as an addition near service entrance (preferred)

Aviary and fish tanks

Nice employee lounge

    • Part of cafeteria
    • Should be in an area separate from residents.
    • Should not be in the basement

Decentralize heating system so that a major problem would not necessitate evacuation.

    • Replace old roof top units with gas fired self-contained HVAC units
    • New or renovated boilers to be dual fuel (oil and gas)

Re-work perimeter hot water heating to have individual controls in each room.

    • Have air system temperatures at lower end of resident comfort range.
    • Use perimeter heating as re-heat to increase room temperatures to individual requirements.

Correct and balance ventilation in laundry:

    • Enclose dryers and have separate unconditioned make up air supply.
    • Rearrange laundry to have a separate soiled room, and wash room, with each having 10 air changes of exhaust.
    • Supply 10 air changes of air-conditioned air to the clean area which should balance with the exhaust air.

Expand inservice training room:

    • Size should be approximately the size of the existing conference room
    • Should have bed set-up
    • Should have space for CPR training
    • Should have classroom space.
    • Have folding or stacking chairs

Replace present fire alarm system with digital system:

Have larger janitor closets.

    • Have enough room for 3-carts and work and storage space.
    1. The costs associated with replacing the entire facility:

      Based on preliminary studies, it does not appear that replacing the entire facility would be cost effective.

    2. A comparison and evaluation of the merits of proceeding with A and B (above), or with C (above).

Financial Analysis:

(A comparison of cost trends over the years, with an effort toward finding ways to lower costs and improve income to overcome the loss of funding, and maintain a "profitable" status.)

Re-establish full on-site laundry

Employee and visitor cafeteria

    • Mary Ann Leone provided a preliminary break-even cost analysis of operating a cafeteria.
    • Break-even cost $54,750 per year
    • Minimum 60 staff per day spending an average of $2.50 each
    • Costs do not include capital component
    • What is the cost of present coffee vs. having improved vending operation and break area

Cost and income associated with increasing Case Mix Index

Evaluate cost of County provided services vs. providing same services at Montgomery Meadows

Will State "re-base" if we build 80 new skilled beds and renovate existing care wings to an adult home?

Evaluate methods of reducing nurse and certified nurses aides lost time by utilizing non-medical personnel for some tasks.

Market Analysis:

(A review of existing and potential residents who could help improve the Case Mix Index, and the feasibility of adding other levels of care.)

Move PA’s, PB’s, and CA’s to Adult Home with Limited Home Health Care to increase Case Mix Index (CMI).

Can we find replacement residents with at least 1.03 CMI?

    • On 22 March 2002 there were 10 empty SNF beds with 17 that could be relocated to an adult home, which would require 28 new residents to fill the SNF.
    • On 3 April 2002 there were 12 empty beds with 17 that could be relocated to assisted living.
    • On 10 April 2002 there were 11 empty beds with 17 that could be relocated to assisted living.
    • Other facilities have vacant SNF beds, too

Do we consider decertifying SNF beds?

    • The ideal nursing unit size is 40 beds.
    • Preliminary indications are that Montgomery Meadows could fill more than 80 beds

How many adult home residents are available other than relocated SNF residents?

    • Preliminary analysis of hospital discharges indicates that there are enough PA’s to fill at least a 40-bed adult home with an assisted living component.
    • If we can justify 80 adult home beds, preliminary studies indicate that it would be cost effective to convert the existing three nursing wings into 80 adult home beds.

Employee and visitor cafeteria

    • Past trial runs of special $2.00 meals only attracted about 20 staff members
    • Better vending machines may be the answer
    • A staff survey will be conducted

Effect of changing image:

    • Eliminate Montgomery Infirmary perception of Montgomery Meadows.
    • "You not only get a nursing home, you get a family!"
    • "Caring is what we do!"
    • "A caring community!"

 

 

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